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For a fixed monthly fee you get a Swapfiets.

We make sure your Swapfiets always works.

NEW

Our new
e-bike

The e-bike is available in Antwerpen, Gent and Brussel.

Discover

The idea

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Your own Swapfiets bicycle

Free delivery, you decide where and when.
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Bicycle broken?

Plan an appointment with our app.
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We fix it

Within 48 hours we provide you with a working bicycle at a location chosen by you.

Give away

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What?   How?   When?
         
Win a 5 year free Swapfiets subscription for you and a friend!   Sign up for Swapfiets before September 11th and you will automatically be in the running to win! This giveaway is only valid for our Deluxe 7 bike models.   The winner will be announced on September 25 2020.

Our promises

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Your Swapfiets bicycle always works

Your Swapfiets bicycle always works And if your Swapfiets bicycle is broken, we ensure that there is a working one at your home within 48 hours.
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Lifetime guarantee

As long as you have an active subscription, we will maintain your Swapfiets bicycle and fix everything that is broken.
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Great service

We are available between 08:00 and 22:00 and we guarantee top service.

Our bicycle

View which bicycles are available in your city.

Frequently asked questions

How do I order a Swapfiets bicycle?
A Swapfiets bicycle can easily be ordered online. Select the city where you want a Swapfiets bicycle and follow the steps. After placing your order, we make an appointment to deliver your bicycle. You can also pick up your bicycle in some cities. Upon receipt, we adjust the bicycle for you personally so that you can use it immediately.
Where can I get a Swapfiets Bicycle?
Swapfiets bicycles are available in the following cities: Antwerpen, Brussel, Gent, Leuven, (NL) Amsterdam, Arnhem, Breda, Delft, Den Bosch, Den Haag, Ede-Wageningen, Eindhoven, Enschede, Groningen, Haarlem, Hengelo, Leeuwarden, Leiden, Maastricht, Nijmegen, Rotterdam, Tilburg, Utrecht, Zwolle, (DE) Bremen, Brunswijk, Göttingen, Hannover, München, Münster, Oldenburg, (DK) Aarhus, Copenhagen, Odense. Is your city not listed? Please let us know.
What is swapping?
What happens if something of your bike breaks down? Then one of our swappers comes over to quickly exchange ('swap') your bicycle with a working one. As a result, you are always assured of a working bicycle and back on the road again in no time. Moreover, we can also carry out minor repairs directly on location.
What happens if somebody steals my bicycle?
Our bicycles are insured against theft. However, in the event that your Swapfiets bicycle is stolen, you pay your €60,00 deductible, provided that your bike was locked properly. The remaining costs are covered by our cycle insurance. Of course we ensure that you will receive new bicycle ASAP.
Do I need to have my own bicycle?
No, you do not need to have a bicycle of your own. For a fixed monthly fee we provide you with a sturdy Swapfiets bicycle. Then we ensure that your Swapfiets bicycle always works.
What happens if my bike breaks down?
If there is something wrong with your bike, we come over to you to repair your bicycle or to swap it for a working one. This is done without extra costs for you.
What is the minimum duration of the contract?
In most cities were Swapfiets Belgium is active, we have two options:

1) A monthly cancellable contract with a one month cancellation period. If you choose this option we will charge a €15,- one-off fee when you sign up.

2) A 6-month subscription. When you choose this subscription we will not charge a €15,- one-off fee. After 6 months your subscription can be canceled monthly.

Be aware, this is only the case for customers that started a subscription with Swapfiets on or after 10-02-2020

The new way of cycling.

The subscription that makes you never ever again worry about a broken bicycle.

Download our app!

Our Swapfiets service: only one tap away with our brand new app.

Top 3 best features:

1. Any trouble with your bike? Plan a swap whenever you want, even in the middle of the night. Easy as that!
2. Pin your location on the map and never lose it again in a crowded bicycle shed.
3. Find the shortest route to the Swapstore.